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ManageWise 2.1 - Cramsession

ManageWise Components

NetExplorer	Creates and manages the inventory database.
NetWare Management Agent	Allows servers to be remotely managed.
Desktop Management Software	Allows workstations to be remotely controlled and managed.
NetWare LANalyzer Agent	Gathers statistics from segments and allows packet capturing for troubleshooting.
Virus Protect Software	Provides virus protection for servers and workstations.
ManageWise Console	GUI interface for managing the network.

NetExplorer

NetExplorer:

ManageWise component that gathers information from objects on the network to create ManageWise database.
Runs on NetExplorer Server.
NetExplorer Manager runs on ManageWise Console station.

ManageWise database creation/modification procedure:

1) NetExplorer gathers network information and places it in SYS:\NMDISK\NETXPLOR.DAT on NetExplorer Server.
2) NetExplorer server takes data from SYS:\NMDISK\NETXPLOR.DAT and submits to NetExplorer Manager on ManageWise Console.
3) NetExplorer Manager adds data to ManageWise database on ManageWise Console.

(Note: if there are multiple ManageWise Console stations, each will contain a copy of the ManageWise database)

3 modules ran on NetExplorer Server used for network discovery:

NXPIP (IP discovery)
NXPIPX (IPX discovery)
NXPLANZ (Protocol-independent discovery)

Network discovery:

Process runs in cycles (beginning with NXPIP followed by NXPIPX then NXPLANZ).
Can take as little as a couple of hours (small network) to several days (large network).
ManageWise database is more accurate the longer the discovery processes are ran.

If the network is not running TCP/IP or LANalyzer agents, NXPIP and NXPLANZ do not need to be loaded on the NetExplorer Server (respectively).

SYS:\NMDISK\NXPWORK = directory on NetExplorer server used by NXPIPX module to process information it gathers.

NXPCON (NetExplorer Console module):

Used on the NetExplorer Server to configure NetExplorer options and view current discovery module status.
Automatically loaded along with NetExplorer when NetExplorer is started with LOAD NETXPLOR.
During installation of NetExplorer components, LOAD NETXPLOR is set to be performed each time the server starts.

For each NetExplorer Server, up to 5 ManageWise Console stations may be attached.

NetExplorer Console module NetExplorer Manager and NetExplorer discovery can both be scheduled to run but the two do not need synchronized.

ManageWise features 3 different type of maps:

Internetwork
Segment
Custom

ManageWise automatically creates an Internetwork Map based on information it gathers from NXPIPX (and NXPIP and NXPLANZ if running).

Internetwork Map:

Created automatically by NetExplorer.
Shows segments and routers of internetwork.
Viewed as TREE (default) or CONNECTED GRAPH (mesh-like).

In tree view, the lines connecting the routers and segments are called CONNECTION REFERENCES.

Larger networks are best viewed as TREE due to more congested look if viewed as "mesh-like" CONNECTED GRAPH.

Segment Map:

Created automatically by NetExplorer.
Shows workstations, servers, printers, routers, etc. from that segment.
Allows access to ManageWise database for each component.

Custom Map:

Map created manually by user to only display/monitor nodes they have selected.

Inventory

Hardware and software inventory scans are performed on networked workstations and servers by the following:

LDISCAN.NLM	Servers
LDISCAN.EXE	DOS/Windows workstations
WLDISCAN.EXE	Windows workstations
MacScan	Macintosh systems

/S option of LDISCAN and WLDISCAN allows name of server where inventory is to be stored to be entered (ie. LDISCAN /S=servername).

LDISCAN.EXE and WLDISCAN.EXE can also be run on stand-alone workstations (using a local copy of LDAPPL.INI) but the inventory data needs manually added to the inventory database on the server.

LDAPPL.INI:

Located in SYS:MW\LDT on ManageWise server.
Contains software to be included (Application List) and excluded (Ignore List) in inventory scans.
Additions and other changes made through Desktop Manager/Options/Software List.

Inventory data can be queried from Desktop Manager and reports only the hardware/software discovered on the network.

Inventory data files:

MACHINES.DAT
VALUES.DAT
TYPES.DAT

Desktop Manager

Main functions:

View hardware/software inventory.
Remote control of servers and workstations.

Remote control performed by USER.NLM on servers and WUSER.EXE on workstations.

Stations available for REMOTE CONTROL are shown with magnifying-glass icon in Desktop Manager.

Workstations not connected to network can be remote controlled via modem connection through feature called DESKTOP REMOTE.

DESKTOP REMOTE:

Contains callback verification security feature.
Can limit user access via Caller Access List.
Provides phonebook feature for saving workstation configuration/contact info.

RCONSOLE:

Accessed from ManageWise Console under Tools - Remote Console.
As with DOS version of RCONSOLE, requires REMOTE.NLM and RSPX.NLM to be loaded on server.
Contains same functionality as DOS version of RCONSOLE but is specifically designed to run in Windows. As such, it contains buttons to change from screen to screen, one to show the IPX number of the workstation accessing the server, one to transfer files to the server, and a couple of other minor buttons.

LANalyzer Agent:

Should be installed on one server in each segment of network.
Gathers traffic statistics from network and sends alarms if network traffic is out of allowable/configured range.
Allows packet captures from all or selected network stations.
Used to produce transmission statistics trend graph.
Loaded by LANZ.NCF.

Conversation Window:

Allows viewing data being transmitted between two devices.

Filters for Packet Capture:

Capture Filter - filters what is captured (input) and how much is captured.
Display Filter - filters what is shown of data captured (output).

Connectivity Test Group:

Pings selected node(s) periodically to ensure connectivity.
Created by selecting node(s), configuring how frequently to ping node(s), and when to create alarm.
Test can be started/stopped on individual nodes from group.
Produces network traffic.

Inactive Node Monitor:

Selected node(s) monitored on its own segment.
Shows node (name, MAC address) as active or inactive.
Does NOT produce network traffic.

SNMP

ManageWise can use SNMP MIB (Management Information Base) to monitor network and assist in creating alarms when problems occur. ManageWise consists of numerous MIBs built into the product. These can be viewed/changed using SNMP MIB Browser. ManageWise also allows for adding additional MIB's via SNMP MIB Compiler.

Individual SNMP statistics are known as scalars.

Groups of SNMP statistics are known as profiles.

MIBs are located under the C:\MW\NMS\SNMPMIBS\CURRENT directory on the ManageWise Console station. New MIBs should be placed here and then added using the SNMP MIB Compiler.

Miscellaneous

Baseline:

Information on node, segment, network taken when network is running normally.
Used to perform comparisons when problems arise or configurations are changed.

Segment Trend Graph	Shows network traffic of segment as graph.
Station Table	Shows network traffic of segment as table.
Segment Dashboard	Shows network traffic of segment as combination of graph and table.
Node Interface Table	Shows network traffic of selected node as graph or table.

Two types of alarm thresholds:

Rising alarm - Generated by increase above that configured as threshold.
Falling alarm - Generated by decrease below that configured as threshold.

Severity of alarms are indicated by differently colored alarm bells and position:

Red - critical (offset to left)
Magenta - major (centered)
Yellow - minor (offset to right)
Blue - informational

Alarms are shown:

Above node/segment affected by the alarm (Device Alarm Report and Segment Alarm Report, respectively)>
In Alarm Monitor, which shows last 400 alarms.

Alarm Disposition Table - Used to configure alarms (whether to show and/or save, what actions to take if any, etc.).

Queue Monitor allows:

Print jobs to be moved/copied within queue or between queues by dragging and dropping job.
Print jobs to be re-prioritized by allowing jobs to be placed ahead of earlier jobs.
Print jobs to be placed on hold or deleted.

Virus Protect Software:

Contained in C:\MW\LDVP on ManageWise console.
Contained in C:\VPROTECT.PC on workstations.

Virus protection on servers provided by:

LPROTECT.NLM
PSCAN.NLM

Virus protection on workstations provided by:

VPRULE.COM - TSR that scans for viruses during file use.
WPROTECT.EXE - Allows scanning drives from Windows.
VSCAND.EXE - Allows scanning drives from DOS or Windows (in DOS prompt/box).

Virus Protect Domain:

Group of servers with virus protect software installed.
Network can have multiple virus protect domains.
Virus protect configuration changes made to primary server are made automatically to other virus protected servers in domain.

Note: A virus protected server belongs to ONLY ONE domain but can be changed to a different domain.

LPT$VPN.XXX:

Name/format for virus pattern file (where XXX is version of pattern -- example: LPT$VPN.317).
Located in SYS:MW\LDVP directory on server.
Located in C:\MW\LDVP on ManageWise Console.
Located in C:\VPROTECT.PC on workstation.

Options for VSCAND.EXE:
/C - Clean infected
/D - Delete infected
/M - Memory scan only
/P - Partition table scan only
/U - "Uninterruptible" scan
/V - All drives (including floppies) and volumes

Troubleshooting

Things to check when troubleshooting problems on server:

Error messages on console.
Type CONFIG at the console to check protocol bindings to network card(s).
Check server network communications via DISPLAY SERVERS, DISPLAY NETWORKS, pinging, or TRACK ON.
Ensure at least the SYS volume is mounted (VOLUMES at console).
Check connections in use via MONITOR.

Special Thanks to Larry Clarkson for writing the original Cramsession for this exam!